Privacy Policy

Introduction

Welcome to Stuvio AI (“Stuvio,” “we,” “us,” or “our”), operated by Stuvio Inc. This Privacy Policy explains how we collect, use, store, and share your information when you use our website at https://stuvio.ai (the “Website”) and all related services (collectively, the “Service”). By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you have any questions, please contact us at support@stuvio.ai.

Definitions

• Website refers to Stuvio AI, accessible at https://stuvio.ai.
• Service refers to the AI-powered video and image generation tools, features, and functionality we provide through the Website.
• Account means a unique account created by you to access our Service.
• Personal Data is any information that relates to an identified or identifiable individual.
• Generated Content refers to videos, images, or other media created using our AI generation tools.
• You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Information We Collect

Personal Data

When you create an account or use our Service, we may collect the following personally identifiable information:

• Email address
• Name and profile picture (provided through your Google account during sign-in)
• Payment information (processed securely through Stripe; we do not store your full credit card details)

Usage Data

We automatically collect certain data when you visit and interact with our Service, including:

• Pages visited and navigation paths
• Session identifiers
• Device type (desktop, mobile, tablet)
• Referring website or URL
• Search engine that directed you to our site

Attribution Data

When you first visit and register on our Website, we may collect marketing attribution data to understand how you discovered our Service. This includes:

• UTM campaign parameters (source, medium, campaign name)
• Google advertising identifiers (gclid, gbraid)
• The first page you landed on
• The referring website or search engine

User Submissions

When you use our AI generation tools, we collect the text prompts you provide and any images you upload. These submissions are sent to our AI processing partners to generate your requested content.

Cookies

We use a minimal number of cookies on our Website. Our primary cookie (stuvio_attr) is a temporary, HTTP-only cookie used solely to pass attribution data during the authentication process. It expires automatically after 5 minutes. You can instruct your browser to refuse all cookies, though this may affect certain features of our Service.

Third-Party Services & Data Sharing

We share your data with the following third-party service providers, solely for the purposes described below:

• Google OAuth — We use Google sign-in to authenticate your identity. During this process, we receive your name, email address, and profile picture from your Google account.
• Stripe — Our payment processing partner. Stripe processes your payment information, including credit card details, on our behalf. We do not store your full payment card data on our servers. Please refer to Stripe's Privacy Policy for more information.
• AI Generation Service Providers — Our platform integrates a variety of third-party AI models for video and image generation. When you submit a generation request, your text prompts and uploaded images are sent to the relevant AI model provider for processing. We do not share your personal identity information (such as your name or email) with these providers — only the content necessary for generation.

We do not sell your personal data to any third party. Data is shared only as necessary to provide and operate the Service.

Platform Disclaimer: Stuvio AI is an independent platform that provides unified access to third-party AI models. We are not the official operator, developer, or authorized agent of any AI model available through our Service. All AI model names, logos, trademarks, and intellectual property belong to their respective owners.

Content Visibility

• Default Visibility: All Generated Content is set to publicly visible by default for all users. A “Public Visibility” option is enabled by default each time you generate content.
• Free Users: Free (non-subscribing) users cannot disable the “Public Visibility” option. All content generated under a free account is publicly visible on our platform. To generate private content, you must upgrade to a paid subscription plan.
• Paid Subscribers: If you are on a paid subscription plan (Lite, Pro, or Max), you may disable the “Public Visibility” option before generating content to keep your Generated Content private (visible only to you). Content generated before subscribing remains publicly visible.
• Public Content: Content marked as publicly visible may appear on our Explore page, in search results, and in other public areas of our platform. It may be viewed by other users and visitors, and indexed by search engines.

Use of Your Personal Data

We use the information we collect for the following purposes:

• To provide, operate, and maintain the Service
• To manage your Account and registration
• To process payments and manage your subscription and credits
• To monitor usage patterns and improve the Service
• To analyze marketing campaign performance and user acquisition channels
• To respond to your support requests and inquiries
• To detect, prevent, and address fraud, abuse, or technical issues
• To comply with legal obligations

Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with our legal obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for a shorter period, except when used to strengthen security or improve the functionality of our Service. Generated Content is retained as long as your account is active or as needed to provide you with the Service.

Your Data Rights

You have the right to access, correct, or delete the Personal Data we hold about you. You may:

• Update your profile information through your account settings
• Request deletion of your account and associated Personal Data by contacting us at support@stuvio.ai
• Request a copy of the Personal Data we have collected about you
• Opt out of marketing attribution data collection by disabling cookies in your browser settings

Upon receiving a valid deletion request, we will delete your Personal Data within a reasonable timeframe, except where retention is required by law or legitimate business interests (such as fraud prevention).

Data Security

The security of your Personal Data is important to us. We implement commercially reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Children's Privacy

Our Service is not intended for anyone under the age of 18. We do not knowingly collect Personal Data from anyone under 18 years of age. If you are a parent or guardian and become aware that your child has provided us with Personal Data, please contact us at support@stuvio.ai. If we discover that we have collected Personal Data from a person under 18, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top of this page. We encourage you to review this Privacy Policy periodically. For material changes, we may notify you by posting a prominent notice on our Website. Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us by email at: support@stuvio.ai.